It’s all happening!  You’ve finally signed onto managed IT services, and you are preparing for the transition. What steps can you take to make the shift to managed remote IT support as seamless as possible? How do you prepare your team for the change? As Daystar’s network administrator responsible for onboarding new managed clients, these are questions I’m regularly faced with, and helping our clients settle into their new services is always a priority. Read on for some guiding principles that will set your team  up for success with your new IT provider.

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Maybe you have worked with the same IT provider for some time. Perhaps, you handle IT yourself or task one of your employees with the responsibility. Regardless, you’re wondering if your current support is right for your business. The process of making a change may seem intimidating, but could the benefits make it worthwhile?

Often, there is no one reason a business decides it’s time to change IT providers, but rather a variety of contributing factors. It’s not always clear if the time is right. However, there are some general indicators that may help.

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Most businesses depend on information technology in their daily operations. When working properly, technology can propel business growth and success. But sometimes things go wrong. When that happens, technology quickly becomes a disturbance or even an outright barrier to success.

In our work with various small to midsized businesses (SMBs), Daystar has identified some common IT challenges businesses encounter in order to provide guidance on how to tackle them.
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