IT Performance Metrics
Assuming isn’t good enough.
Know it works.
Good businesses run on metrics. Understanding your current state versus your desired goals is critical to making sure you’re on the right path. Daystar Direct builds IT performance metrics, analysis, and documentation into every level of the support process to give you the visibility and insight to make the right IT decisions.
From Help Desk / Onsite Support to Centralized Services, from your Strategic Alignment Team to Client Relations, your entire Daystar Direct services team is dedicated to metrics and documentation that inform and assure your business success!
IT Metrics Challenges
How do I know we’re getting the right support?
- Support documentation via Daystar Connect portal
- Maintenance reporting
- End user security training reporting
Is my technology plan meeting my business needs and goals?
- D-CIO Business Alignment Review
- D-CIO CIO Strategy Plan